MeasureTrace account lifecycle

Delete your account or company data.

This page is the public deletion pathway for the MeasureTrace Field Android app and MeasureTrace web portal. You do not need the app installed to submit a request.

1

Personal account

Request removal of your login identity, personal profile, active sessions, and personal security credentials. Company-owned project records are handled separately.

2

Company membership

Ask to leave or be removed from a company. Your access ends, but project records created for that company remain in its workspace.

3

Organization closure

A verified owner can request closure of the whole company workspace. Ownership, billing, export, and retention requirements must be resolved first.

Before you submit

What happens to your data

  • We verify that the request belongs to the account holder or authorized company owner.
  • A sole owner must transfer ownership or request organization closure before personal deletion.
  • Personal account credentials and active sessions are deleted or disabled when the request is completed.
  • Company project photos, measurements, annotations, customer records, and audit history may remain under company control.
  • Security, fraud-prevention, transaction, backup, and legally required records may be retained only as needed for those purposes, then deleted or de-identified.
Signed in? In MeasureTrace, open your profile, choose Request account deletion, and confirm. That authenticated pathway can reduce identity-verification steps. You can also use this form at any time.

For access, correction, or a portable copy instead, use the data request page. Read the Privacy Policy for more detail.

Deletion request

Send your request

Use the email address connected to your MeasureTrace account. Do not include a password, verification token, or customer information.

We will reply through the account email or request additional verification. Submitting this form does not immediately erase company records.