Account lifecycle

Request deletion of a personal MeasureTrace account.

Deleting a personal user account is different from leaving a company, removing an employee, or closing an organization.

Personal account deletion

Removes the user identity according to the final retention policy. A sole company owner must transfer ownership or close the organization first.

Leave a company

Ends the user membership in that organization. Company projects remain with the company and do not become personal history.

Remove an employee

An owner or administrator suspends or removes the membership and revokes organization sessions. The employee’s authored work remains in company records.

Close an organization

Requires owner authorization, an export opportunity, retention handling, and separate confirmation from personal-account deletion.

How to submit a request during early access

  1. Open the MeasureTrace contact form.
  2. Select “Account or data request.”
  3. Use the email address associated with the account.
  4. State whether the request is for a personal account, company membership, or organization closure.
  5. Complete identity or ownership verification when requested.
Important: permanent automated deletion is not yet active in this public-site package. The production workflow, retention periods, exports, and legally required records must be finalized before launch.