Agreement
By creating an account, accepting an invitation, or using MeasureTrace, you agree to these terms and acknowledge the Privacy Policy. If you use MeasureTrace for a company, you represent that you are authorized to accept these terms for that company. If you do not agree, do not use the service.
The service
MeasureTrace provides visual field documentation, project photos, measurements, annotations, site visits, offline storage, synchronization, reporting, export, access controls, and related company workflows. Features, limits, and entitlements can vary by plan, platform, device capability, and account status.
Accounts, companies, and access
You must provide accurate registration information, protect your credentials and devices, and notify us of suspected unauthorized use. You are responsible for activity performed through your authorized account unless caused by a MeasureTrace security failure.
Company owners and administrators manage memberships, project assignments, permissions, device access, policies, and company records. A user may access only companies and projects for which that user is authorized. Removing or suspending a membership ends that authority even if an offline copy still exists on a device.
Invited users must use their own identity. Accounts, invitations, access tokens, and device sessions may not be shared or sold.
Measurements and professional responsibility
MeasureTrace is a documentation tool, not a substitute for professional judgment or direct field verification. Photo perspective, camera angle, scale, calibration, user input, environmental conditions, and device behavior can affect displayed or estimated measurements.
You are responsible for checking and approving every measurement, specification, quantity, report, and export before ordering materials, manufacturing, quoting, construction, or installation. Do not rely on an approximate or photo-derived measurement where an exact field measurement is required.
Photos, project data, and permissions
You and the applicable company retain rights in content submitted to MeasureTrace. You grant MeasureTrace a limited right to host, process, reproduce, transmit, and display that content only as needed to operate, secure, support, and improve the service.
You are responsible for having permission to collect, photograph, upload, annotate, and share customer, property, location, and project information. Do not upload unlawful content or content that violates privacy, confidentiality, intellectual-property, or contractual rights.
Project records in a company workspace remain company records. Deleting a personal account does not automatically delete company-owned records or the work history required for project continuity, security, or audit purposes.
Plans, billing, and changes
Paid features are governed by the plan selected through an authorized sales, portal, or application channel. Prices, limits, renewal terms, trial terms, taxes, cancellation methods, and refund terms shown at purchase form part of these terms. Purchases made through an application marketplace are also subject to that marketplace’s billing rules.
We may change plan features or pricing with reasonable notice. Nonpayment, charge failure, cancellation, or plan reduction may limit cloud synchronization, storage, collaboration, or other paid capabilities while preserving access required by law or the applicable plan terms.
Acceptable use
You may not misuse MeasureTrace, bypass access controls or plan limits, probe or disrupt the service, upload malware, scrape other users’ data, impersonate another person, use the service unlawfully, or attempt to access another company’s records. Automated access is allowed only through documented and authorized interfaces.
Offline operation and synchronization
Offline features depend on device storage and a valid company authorization. Local edits can remain pending until connectivity and authorization return. Conflicts, storage limits, revoked access, incompatible app versions, or unavailable services can delay synchronization. You should review synchronization status before deleting a local copy, replacing a device, or relying on another device to contain the latest work.
Suspension, cancellation, and deletion
You may stop using MeasureTrace, leave a company when permitted, cancel a subscription through its billing channel, or request account deletion. Company owners may suspend or remove members and request organization closure. We may suspend access to protect the service, comply with law, address nonpayment, or respond to a material violation of these terms.
Account deletion and organization closure are separate processes. Ownership transfer, identity verification, export, billing resolution, and legally required retention may need to be completed first. Details are available on the account deletion page.
Intellectual property
MeasureTrace and its software, branding, interfaces, documentation, and service content are protected by applicable intellectual-property laws. Subject to these terms, MeasureTrace grants you a limited, revocable, nonexclusive, nontransferable right to use the service for authorized business purposes.
Availability and disclaimers
The service is provided on an “as available” basis. To the extent permitted by law, MeasureTrace disclaims implied warranties of merchantability, fitness for a particular purpose, noninfringement, and uninterrupted or error-free operation. Nothing in these terms excludes rights or obligations that cannot legally be excluded.
To the extent permitted by law, MeasureTrace is not liable for indirect, incidental, special, consequential, or punitive damages, lost profits, lost business, or losses caused by unverified measurements, device loss, user error, unauthorized sharing, or third-party services. Any liability that cannot be excluded is limited to the amount required by applicable law.
Changes
We may update these terms as the service changes. We will revise the effective date and provide additional notice when required. Continued use after an update becomes effective means you accept the revised terms.
Contact
Questions about these terms can be sent to support@measuretrace.com or through the contact form.