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Account & login
Registration, verification, password reset, persistent sessions, organization switching, and invitation acceptance.
Contact account support →MeasureTrace support
Get help with the app, portal, or company workspace.
Use the contact form during early access. Dedicated in-app and portal support tools will be connected before public launch.
↻
Sync & offline work
Pending operations, manual synchronization, conflicts, offline authorization, and access after reconnecting.
Contact product support →⇧
Photos & media
Photo upload, resume, download, storage limits, deletion, and missing-file states.
Contact media support →◎
Team & portal
Invitations, permissions, suspended members, device revocation, entitlements, and company ownership.
Contact portal support →⌘
Exports & integrations
CSV, JSON, reports, calculators, system connectors, and custom business workflows.
Discuss an integration →$
Plans & billing
Free limits, Pro, Team, storage, additional users, Business plans, and future store subscriptions.
Review pricing →Before contacting support
Include the details that help reproduce the issue.
- App or browser version and device type
- Current organization and user role
- Project name without sensitive customer information
- Exact error message or status label
- Whether the problem occurs offline, online, or during synchronization
Security-sensitive issue?
Do not send passwords, refresh tokens, cookies, private storage paths, or customer photos through an unprotected support message. Report suspected account compromise promptly so sessions can be reviewed or revoked.
Report a security issue